We’ve made some performance improvements to how we calculate risk for companies and their associates. Broadly, these improvements:

• Improve efficiency of calculating risk across a company and its associates
• Have no impact on users
• Have some potential impact on how you use the ‘product badge changed’ webhook if you use it to track the application status of associates

We’ll be rolling out this improvement in two phases:

Phase 1 - For customers who don’t use the ‘product badge changed’ webhook for company applications

Institutions meeting the following criteria will have the performance improvement enabled by Friday 8 November 2024:

• Institutions not subscribed to the ‘product badge changed’ webhook
• Institutions who are subscribed to the ‘product badge changed’ webhook but don’t onboard company profiles

Phase 2 - For customers who use the ‘product badge changed’ webhook and onboard company profiles

We will send a separate announcement with more details for customers who use this webhook and onboard company profiles in mid-November. We are targeting enablement for those institutions by the end of Q1 2025.

Get in touch with our Client Service team if you have any questions.