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a year ago

Passfort service message - new support platform

Effective Monday, 16 October 2023, our support platform will change from Zendesk to Salesforce.

This change is part of our ongoing efforts to improve and align Moody's Client Services, ensuring a more streamlined and efficient communication process.

All existing support tickets will be unaffected. To raise a support ticket, you can continue to email us at support@passfort.com.

If you currently utilise the support portal to view tickets, please note that you will no longer be able to access it after this date. There will be no replacement portal at this stage.

If you have any questions, please get in touch with our support team via support@passfort.com.